Element Sports Coaching

Effective Date: February 18, 2026

This Athlete Coaching Agreement (“Agreement”) governs the relationship between Element Sports Coaching (“Coach,” “Company,” “we,” or “us”) and the undersigned client (“Client”).

For purposes of this Agreement, “Services” means all coaching programs, memberships, events, consultations, digital content, and related offerings provided by Element Sports Coaching.

By purchasing or participating in any coaching service, membership, program, consultation, or digital training plan, the Client agrees to the terms below.

1. COACH–CLIENT RELATIONSHIP

1.1 The Coach agrees to provide coaching services in accordance with this Agreement. Coaching is a collaborative relationship designed to support the Client’s goals in physical training, mindset, nutrition, and recovery.

1.2 The Coach complies with applicable professional standards, including but not limited to NCCP Code of Ethics, Triathlon Canada policies, and the Universal Code of Conduct to Prevent Maltreatment in Sport.

1.3 The Client acknowledges that:

• Coaching is not medical advice.
• Coaching does not replace medical, psychological, or therapeutic services.
• The Client is solely responsible for decisions, actions, and results arising from coaching.
• The Coach does not diagnose, treat, or cure medical conditions.
  

1.4 The Client agrees to communicate honestly, disclose relevant health information, and participate responsibly in the coaching process.

2. SERVICES

Services may include:

• Team Element Membership (Group Coaching)
• Element Studio
• One-to-One Coaching
• Customized Coaching Services
• Online programs via platforms such as Training Peaks, Athletica, Kajabi, Velocity or similar
  

Coaching is delivered online and/or virtually unless otherwise specified.

3. FEES & PAYMENT

3.1 Fees are charged according to the pricing in effect at the time of purchase.

3.2 Payments may be processed automatically via Stripe or other secure third-party payment processors.

3.3 International clients may be charged in USD. Canadian clients may be charged in CAD. Applicable taxes (including GST where required) are not included unless stated.

3.4 If payment fails or remains outstanding, services may be suspended until resolved.

3.5 The Coach may modify pricing with thirty (30) days’ written notice. Fee changes will apply only to future billing cycles and will not alter fees already committed within an active quarterly term.

4. CANCELLATION & TERMINATION

4.1 Membership Services (Element Studio / Team Element Collective Coaching)

Either party may terminate Membership Services with thirty (30) days written notice.

The thirty (30) day notice period begins on the date written notice is received by the Coach.

Fees remain payable through the end of the notice period. No prorated refunds will be issued for partial billing cycles.

4.2 One-to-One Coaching Commitment (Personalized or Peak Coaching) 

Due to the individualized and advance nature of quarterly training design, One-to-One Coaching (Personalized or Peak) operates on a minimum quarterly commitment.

The Client acknowledges that:

• Training plans are created in advance based on quarterly periodization.
• Coaching capacity is limited and reserved for each Client.
• The Coach allocates planning, programming, and availability based on quarterly enrollment.

Accordingly:

Enrollment in One-to-One Coaching constitutes a financial commitment for the full calendar quarter.

If the Client wishes to discontinue services, written notice must be provided on or before the first day of the final month of the current quarter (March 1, June 1, September 1, or December 1).

For clarity, calendar quarters are defined as:
January 1 – March 31
April 1 – June 30
July 1 – September 30
October 1 – December 31

If notice is not provided by the applicable date, the Client is financially responsible for the upcoming quarter.

No prorated refunds will be issued for early discontinuation within a committed quarter.

The Client may cease participation at any time; however, financial responsibility for the committed quarter remains.

The Coach may, at sole discretion, consider modifications in cases of documented medical emergency or extraordinary circumstances.
4.3 Refund Policy

Except as expressly provided in this Agreement, all fees paid for coaching services, memberships, digital programs, and consultations are non-refundable.

4.4 Events, Training Camps & Single-Payment Programs

Events, training camps, workshops, retreats, and other single-payment programs require advance planning, venue reservations, and financial commitments by the Coach.

Accordingly:

Event registrations are non-refundable except as expressly provided below.

If a Client cancels:

• More than sixty (60) days before the event: the Coach may, at sole discretion, issue a partial refund less any non-recoverable deposits and administrative costs, or issue a credit toward a future event.
• Thirty (30) to sixty (60) days before the event: payments are non-refundable but may be transferable to another participant with written approval from the Coach.
• Less than thirty (30) days before the event: no refunds or transfers will be issued.

If the event is cancelled by the Coach for reasons within the Coach’s control, a refund of registration fees paid will be issued. The Coach is not responsible for airfare, accommodations, or other third-party expenses.

In the event of force majeure, including but not limited to natural disaster, public health restrictions, government action, venue cancellation, or circumstances beyond the Coach’s reasonable control, the Coach may reschedule the event or issue a credit toward a future event. Refunds are not guaranteed under force majeure circumstances.

4.5 Termination by Coach

The Coach reserves the right to terminate Services immediately in cases of non-payment, abusive conduct, violation of community standards, or breach of this Agreement.

5. HEALTH DISCLAIMER & MEDICAL CLEARANCE

5.1 The Client represents that they are physically able to participate in endurance training and have consulted a qualified healthcare professional where appropriate.

5.2 The Client agrees to immediately inform the Coach of any injury, illness, or medical condition affecting training.

6. ASSUMPTION OF RISK

The Client understands and acknowledges that participation in endurance sports and physical training involves inherent risks, including but not limited to:

• Musculoskeletal injury.
  
• Cardiovascular events.
  
• Equipment malfunction.
  
• Environmental hazards.
  
• Illness or death.
  

The Client voluntarily assumes all such risks.

7. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

• The Coach shall not be liable for indirect, incidental, special, or consequential damages.
  
• Total liability shall not exceed the total amount paid by the Client in the three (3) months preceding the claim.
  
• This limitation applies regardless of the legal theory under which a claim is brought.
  
  

8. RELEASE & WAIVER

The Client hereby RELEASES, WAIVES, AND DISCHARGES Element Sports Coaching and its owners, coaches, contractors, and affiliates from any liability arising from participation in coaching services, including personal injury, death, or property damage, except where caused solely by gross negligence.

9. CONFIDENTIALITY

9.1 The Coach agrees to maintain confidentiality of Client information consistent with professional standards.

9.2 The Client acknowledges that the coaching relationship is not legally privileged like medical or legal services.

9.3 Confidential information may be disclosed if:

• Required by law.
  
• Necessary to prevent imminent harm.
  
• Related to illegal activity.
  

9.4 Group coaching environments are not private spaces; Clients are responsible for what they choose to share.

10. DATA & PRIVACY

10.1 The Client acknowledges and agrees to the Company’s Privacy Policy, available on our website.

10.2 Coaching may involve collection of health-related and performance data through platforms such as Training Peaks and Athletica.

10.3 Data may be processed by third-party service providers including Stripe, Kajabi, Google services, and coaching platforms.

10.4 No financial information is stored directly by Element Sports Coaching.

11. RECORD RETENTION

11.1 Coaching records may be retained for a minimum of two (2) years and in accordance with legal or tax requirements.

11.2 Records are stored in secure digital formats.

11.3 The Client may request deletion of records after applicable retention periods, subject to legal obligations.

11.4 Aggregated, anonymized data may be used to improve coaching methodologies without disclosing personal identity.

12. DIGITAL PLATFORM DISCLAIMER

The Coach utilizes third-party platforms including but not limited to:

• Training Peaks
  
• Athletica
  
• Velocity
• Kajabi
  
• Stripe
  
• Zoom
  
• Google services
  

The Coach is not responsible for platform outages, technical disruptions, data breaches, or service interruptions caused by third-party providers including loss of data caused by such third-party providers.

13. INTELLECTUAL PROPERTY

All training plans, materials, videos, course content, and written materials remain the intellectual property of Element Sports Coaching.

The Client may not reproduce, distribute, resell, or share materials without written permission.

14. MEDIA RELEASE (OPTIONAL)

Unless the Client opts out in writing, the Client grants the Coach permission to use the following for marketing, educational, and promotional purposes:

• Testimonials
• Anonymous performance results
• Race photos voluntarily shared
• Participation clips from group calls

The Client may opt out at any time in writing. Opt-out does not require removal of previously published materials but will prevent future use. The Client’s name will not be used without explicit consent.

 

15. INDEMNIFICATION

The Client agrees to indemnify and hold harmless Element Sports Coaching from claims arising from:

• Breach of this Agreement.
  
• Misuse of services.
  
• Violation of laws.
  
• Third-party claims resulting from Client actions.
  
  

16. DISPUTE RESOLUTION

The parties agree to attempt good-faith resolution for 30 days before initiating legal proceedings.

17. INDEPENDENT CONTRACTOR STATUS

The Client acknowledges that any coaches, trainers, or service providers engaged by Element Sports Coaching in delivering the Services do so as independent contractors and not as employees, partners, or agents of the Client. Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship between the Client and the Coach or any affiliated contractor.

18. Force Majeure

The Coach shall not be liable for failure to perform Services due to circumstances beyond reasonable control, including illness, internet outages, natural disaster, government action, or platform failure.

19. GOVERNING LAW

This Agreement shall be governed by the laws of the Province of British Columbia, Canada.

20. ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the parties and supersedes prior representations.

The Client acknowledges that acceptance of this Agreement by electronic means, including by checking a required agreement box at checkout or completing payment for services, constitutes a legally binding agreement. Electronic acceptance shall have the same force and effect as a handwritten signature.

21. SEVERABILITY

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.